A sewage backup is Category 3 (black) water — grossly contaminated and a real health hazard. It has to be handled with proper PPE, containment, disposal, and disinfection. We clear the backup, remove porous materials that can't be salvaged, disinfect hard surfaces, and dry the space to safe standard.
What's included
- Full PPE and containment on every sewage job
- Removal of porous contaminated materials
- Hospital-grade disinfectants
- Sewer line diagnosis and repair by licensed plumbing professionals
- Insurance-ready documentation
Our process
1
Contain & clear
Containment is set, the backup is extracted, and the underlying sewer issue is diagnosed.
2
Remove & disinfect
Porous contaminated materials come out; hard surfaces are cleaned and disinfected.
3
Dry & clear
Drying equipment runs to standard and clearance readings confirm the space is safe to reoccupy.
Frequently Asked Questions
Can I clean up sewage myself?+
Not safely. Category 3 water contains pathogens that require proper PPE, disposal, and disinfection.
Why did my sewer back up?+
Common causes are main-line blockages, root intrusion, collapsed pipe, and city main issues. Our plumbers diagnose the cause.
Is sewage backup covered by insurance?+
Only if you carry a sewer or water backup endorsement. We document the loss either way.