DRAIN WIZARD®

Privacy Policy

Last updated October 2026

Who we are

Drain Wizard Plumbing and Drain Cleaning (Drain Wizard Plumbing) is a licensed Connecticut plumbing and drain cleaning company. You can reach us at (203) 823-8992 or service@drainwizard.plumbing.

Information you give us

When you submit a service request or schedule a diagnosis, we collect your name, phone number, email address, service address, the service you need, and any details you write in the message field. We use this only to contact you, schedule work, and keep a record of the job. We do not sell your personal information.

Advertising measurement

We advertise online, and we need to know which ads actually lead to phone calls and service requests. To do that, this site uses an OpenAI Ads website pixel and cookies. When you tap a phone number (reported as a phone click) or successfully submit one of our forms (reported as a lead), an anonymous event is sent to OpenAI Ads, along with technical details such as your browser type, the page you were on, and an advertising identifier stored in a cookie.

Recipient: OpenAI (OpenAI Ads). Purposes: measuring ad conversions and optimizing our ad campaigns. We do not send your name, phone number, email address, or service address to OpenAI Ads.

Financing analytics

Google Analytics 4 (Google) measures page visits, clicks on financing links, request buttons and financing-related call buttons, and successful financing inquiry submissions. It receives the page path, button placement and action, along with cookie identifiers and technical browser information. We do not send form entries, contact details or financing application information to Google. These clicks are analytics events, not advertising conversions, and advertising personalization is disabled. A button click does not establish that a call connected or a loan was approved.

Analytics and advertising choices are separate. In consent-required or unknown regions, website and financing analytics waits for your analytics acceptance. Elsewhere it is enabled unless you decline or send a Global Privacy Control signal. Cookie settings lets you withdraw either choice independently. We retain your choice, timestamp and notice version; withdrawing stops future events across open tabs without erasing earlier acceptance records.

Your choices

If you visit from a region where consent is required (for example the EU, EEA, UK, or Switzerland), we ask for your permission before any advertising cookies or measurement run, and nothing is sent unless you accept. If we cannot determine your region, we treat it the same way and ask first. Everywhere else, advertising measurement is on by default and we honor applicable opt-out signals. You can change or withdraw your choice at any time here: Cookie settings. Your updated choice applies immediately to both browser and server-side reporting. Withdrawing consent stops future measurement; it does not undo events already reported.

Contact

Questions about this policy, or a request to access or delete your information? Email service@drainwizard.plumbing or call (203) 823-8992.