Connecticut winters mean frozen pipes, and a frozen pipe that bursts can flood a home in minutes. We respond fast — safe thawing, pipe repair or replacement, water extraction, and drying — plus insulation and heat trace so the same run doesn't freeze again next winter.
What's included
- Safe thawing (never open flame)
- Emergency pipe repair or replacement
- Immediate extraction and drying
- Insulation and heat trace to prevent recurrence
- Common in Hamden, Cheshire, Woodbridge, Bethany, and North Guilford homes
Our process
1
Thaw safely
We locate the freeze, thaw it without cracking the pipe further, and stop the water at the source.
2
Repair & pressure test
Failed sections are repaired; the system is pressure-tested before we button up.
3
Dry & prevent
Restoration crew dries the affected area; we recommend insulation, heat trace, or rerouting so it doesn't refreeze.
Frequently Asked Questions
My pipes froze but haven't burst — what do I do?+
Shut the main, open a fixture to relieve pressure, and call us. Safe thawing prevents the burst.
How do I prevent frozen pipes?+
Insulate exterior walls, add heat trace to vulnerable runs, keep interior temps above 55°F, and let a small trickle run during deep cold snaps.
Is a frozen pipe burst covered by insurance?+
Generally yes if the home was heated and reasonable precautions were taken. We provide documentation for the claim.