24/7 Emergency Response

Water Damage Restoration & Water Cleanup in Connecticut

Burst pipe? Basement flood? Sewage backup? One experienced team fixes the plumbing and restores your home. Fast dispatch across Greater New Haven — day, night, weekend.

Call (203) 823-8992 Request Emergency Service

24/7 Live Dispatch
Licensed CT P1 Contractor
Insurance Coordination

$125 service charge includes a full diagnostic and detailed written estimate. Hire us for the job and the fee is waived; call us back within one week and the full $125 is credited toward the work.

Drain Wizard water damage restoration — professional LGR dehumidifier and drying equipment in a Connecticut basement after a water loss. — Professional drying equipment on a real Connecticut water damage restoration job.

One team. Two specialties.

Expert plumbing and professional water damage restoration.

Most homeowners have to chase two companies after a water emergency — a plumber to fix the leak, and a restoration crew to dry the house. Drain Wizard does both. We stop the water at the source, extract, dry, and document — with one accountable point of contact and no scheduling gaps between trades.

Licensed CT P1 Plumbing Contractor
IICRC-aligned drying standards
24/7 emergency dispatch
Insurance-ready documentation
Family-owned & operated
Upfront pricing, no surprises

Drain Wizard water damage restoration — standing water on a light hardwood floor from a supply line leak in Connecticut. — Real water damage from a supply-line leak before extraction and drying.

Water Cleanup Services

Every response, from first call to final dry reading.

Whatever caused the water — we handle it. All services available 24/7 across Greater New Haven and surrounding CT communities.

Water Damage Restoration

Full-service water damage restoration — extraction, drying, and repair coordination.

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Water Heater Leak Cleanup

Cleanup, drying, and replacement after a leaking or ruptured water heater.

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Frozen Pipe Water Damage

Thaw, repair, and dry after frozen pipe bursts — a Connecticut specialty.

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Commercial Water Damage Restoration

Fast, discreet water damage response for CT businesses and multi-family properties.

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Mold Prevention After Water Damage

Antimicrobial treatment and proper drying that prevents mold before it starts.

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Emergency Water Extraction

24/7 rapid water removal to stop damage in its tracks.

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Flood Cleanup

Complete flood damage cleanup for homes and businesses.

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Structural Drying

Professional drying that protects framing, subfloors, and finishes.

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Dehumidification

Industrial dehumidifiers pull moisture out of the air and materials.

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Moisture Detection

Find hidden water in walls, floors, and ceilings before it becomes mold.

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Burst Pipe Cleanup

One call fixes the pipe and cleans up the water damage.

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Appliance Leak Cleanup

Cleanup and drying from washing machine, dishwasher, fridge, and water heater leaks.

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Sewage Backup Cleanup

Safe, sanitary cleanup of sewage backups — Category 3 water done right.

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Basement Flood Cleanup

Basement water removal, drying, and prevention.

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Drying After Plumbing Leaks

Professional dry-out after any plumbing leak — big or small.

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Know What You're Dealing With

The three categories of water damage.

Response, PPE, and what can be salvaged depend on whether the water is clean, gray, or black. Learn the difference before you touch it.

Category 1

Clean Water

Sanitary sources — burst supply lines, water heater leaks, ice maker lines.

Category 2

Gray Water

Contaminants present — washing machine, dishwasher, sump pump failures.

Category 3

Black Water

Grossly contaminated — sewer backups, septic overflows, floodwater.

Read the full guide to water damage categories

Our Response Process

Six steps, every job.

Emergency Response

Water Extraction

Moisture Inspection

Structural Drying

Daily Monitoring

Dry Verification

See our full restoration process

Trusted across Greater New Haven

Homeowners & businesses count on us in a crisis.

★★★★★5.0

"Rob showed up on time, quoted the price upfront, and had our main line cleared in under an hour. Genuinely the most professional plumber we've used."

Sarah M.

Hamden, CT

★★★★★5.0

"Called about a leaking water heater on a Saturday. Answered the phone, gave me options honestly, and installed a new one the same day. Great work."

David K.

New Haven, CT

★★★★★5.0

"Camera inspected our sewer before we bought the house. Found a serious defect the home inspector missed. Saved us thousands. Cannot recommend more highly."

Jennifer P.

Cheshire, CT

Homeowner FAQ

Common questions about water damage.

Straight answers from an experienced CT plumbing and restoration crew.

Call (203) 823-8992

How quickly should water damage be addressed?+

Within 24 hours. Mold typically starts growing at 24–48 hours, and clean water degrades to gray or black water in that same window. Fast extraction and drying is what saves materials.

Can water damage cause mold?+

Yes — mold growth typically begins 24–48 hours after materials get wet, especially in warm, humid conditions. Correct drying to verified standard is the single best prevention.

What is the difference between clean water and sewage water?+

Clean (Category 1) water comes from sanitary sources like a supply line and poses low health risk if addressed fast. Sewage (Category 3) is grossly contaminated with pathogens, requires PPE, containment, and disposal, and any porous materials it touches usually must be removed.

Will my homeowners insurance cover water damage?+

Sudden and accidental water damage — burst pipes, water heater failures, appliance leaks — is generally covered. Long-term seepage and flood water (from outside the home) usually aren't unless you carry specific endorsements. We document every job for your adjuster.

How long does structural drying take?+

Most residential drying jobs run 3–5 days. Hardwood floors, plaster walls, and heavy structural materials can take longer. We monitor daily and stay until readings hit dry standard.

Should I remove wet carpet immediately?+

For Category 1 (clean) water, professional extraction can often save carpet if we get there fast. For Category 2 or 3 water, the pad and often the carpet must come out — attempting to save it risks trapping contaminants and growing mold.

Do you handle both the plumbing repair and the water damage cleanup?+

Yes — that's our specialty. One experienced CT crew stops the leak, extracts the water, dries the structure, and documents the loss. No coordinating between separate contractors.

Local Water Damage Response

Serving Greater New Haven & surrounding CT communities.

Local crews. Fast dispatch. 24/7 water damage restoration throughout New Haven County and beyond.

Water where it doesn't belong? Call now.

24/7 emergency response for burst pipes, floods, and sewage backups across Connecticut. Call (203) 823-8992 — a live dispatcher answers.

Call (203) 823-8992 Request Service