Our water damage restoration process.
Six steps we run on every water damage job — from the moment you call to the day you get a written dry-out certificate. One experienced CT crew for plumbing repair and restoration.
- 1
Emergency Response
A live dispatcher answers 24/7 and walks you through shutting the water off if it's still running. Local Greater New Haven crews are typically on site within the hour.
- 2
Water Extraction
Truck-mounted extractors and submersible pumps remove standing water from floors, subfloors, and cavities — often the difference between salvaging materials and replacing them.
- 3
Moisture Inspection
Thermal imaging and pin/pinless moisture meters map every wet area, including hidden cavities behind walls, above ceilings, and under flooring.
- 4
Structural Drying
Air movers and LGR dehumidifiers are sized to the affected space and material load, following IICRC S500 drying standards.
- 5
Daily Moisture Monitoring
We return daily to log readings, reposition equipment, and adjust the plan so your home reaches dry standard on schedule — no guesswork, no wasted days.
- 6
Final Drying Verification
Before equipment leaves, moisture readings confirm every affected area is at dry standard. You get a written report — so paint, flooring, or drywall repair starts on a truly dry surface.
Why Homeowners Choose Drain Wizard
One trusted local company. Not two contractors to chase.
After a water emergency, most homeowners spend the first 48 hours coordinating between a plumber and a restoration crew — while their home stays wet. Drain Wizard does both. We stop the leak, extract the water, dry the structure, and document the loss with one accountable team across Greater New Haven.
- Licensed CT P1 Plumbing Contractor
- IICRC-aligned drying standards
- 24/7 live emergency dispatch
- Insurance-ready documentation
- Family-owned & operated since 2018
- Upfront pricing, no surprises
- Local crews across New Haven County
- Both plumbing and restoration in one call
Have water where it doesn't belong?
Call (203) 823-8992 — 24/7 emergency response across Greater New Haven and surrounding CT communities.